Integrations · 18 apps

Integrations: the tools you use, in one customer record.

Messages, payments, files, SMS and signatures meet in the same record. Every integration works inside the screen you already use, not in a separate one.

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WhatsApp Business API

Messaging

Every conversation in one inbox; the team replies together and chats link to the customer record.

Where it worksChats screen and Automations

WhatsAppConnect several WhatsApp numbers by QR; the team chats from a shared inbox and automations send messages.Connects with a QR code

WhatsApp Business APIOfficial WhatsApp Business line: approved templates, the 24-hour rule and delivery status.Connects with your Facebook account

InstagramSoonInstagram DMs in the same inbox.Connects with your Facebook account

MessengerSoonFacebook Messenger messages in the same inbox.Connects with your Facebook account

Online payments

Create a payment link from a sale, the instalment screen or customer history; it posts to the record the moment it's paid.

Where it worksSale, Take Payment and Finance › Payment Links

iyzicoCard and instalment payment links; send by WhatsApp, posted to the record on payment.Connects with API credentials

StripeOnline payments from customers abroad in their own currency.Connects with API credentials

PayTRSoonPayment links with PayTR.Connects with API credentials

File storage

Customer files live in your own cloud; each customer gets a folder automatically.

Where it worksCustomer detail › Files

Google DriveCustomer files in your Google Drive, a folder per customer.One-click sign-in

DropboxCustomer files in your Dropbox account.One-click sign-in

Amazon S3Your own S3-compatible storage.Connects with API credentials

DigitalOcean SpacesFile storage on DigitalOcean Spaces.Connects with API credentials

OneDriveSoonCustomer files in OneDrive.One-click sign-in

SMS

Send appointment, sale and event reminders and campaign messages automatically.

Where it worksSettings › Automations

NetGSMAutomatic reminder and campaign SMS, with a send log.Connects with API credentials

MobildevAutomatic SMS with your Mobildev account.Connects with API credentials

E-signature

Send the contract to the customer at the sale step; they sign on their phone.

Where it worksSale › Contract step

Marlov E-İmzaTime-stamped online contract signing, verified with a code sent to the customer.Connects with API credentials

Phone

Call from the customer card in one click; calls and recordings show in customer history.

Where it worksCustomer, lead and appointment screens

Foniva TelekomClick-to-call; calls and recordings in customer history.Connects with API credentials

e-Invoice

Issue e-Invoices or e-Archive invoices from payments in the Finance list.

Where it worksFinance

NilveraSoone-Invoice and e-Archive from payments.Connects with API credentials

ParaşütSoone-Invoicing and bookkeeping with Paraşüt.Connects with API credentials

How to connect

Connecting takes a minute.

1Settings › IntegrationsFind the app in the marketplace and open its details.

2ConnectDrive and Dropbox connect with one click; the others with your API credentials.

3Use it in your screensThe integration appears where it belongs: payment links in the sale, files on the customer card.

Also built in

Some things you don't need to connect.

These aren't separate apps; they're part of WiseCRM.

Wise PBXA cloud phone system on your own SIP line or SIM cards; calls are matched to customers.Wise AIAn AI assistant that reads your conversations and records.Wise ChatMultichannel inbox, distribution and templates.Excel exportCustomer lists, reports, appointments and finance to Excel in one click.Don't see your tool?Tell us what you use; we add the most requested integrations first.Write to us →

Frequently asked questions

Do integrations cost extra?

There is no extra WiseCRM fee for connecting an integration. The connected service's own fees (payment provider, SMS provider, cloud storage) are billed to your own account with them.

How do payment links work?

Create a link at the sale step, on the Take Payment screen or from customer history. Copy it or send it by WhatsApp; when the customer pays, the screen switches to "Payment received" live and the payment is recorded. All links are listed under Finance › Payment Links.

Where are customer files stored?

In the cloud you connect: Google Drive, Dropbox or S3-compatible storage. Each customer gets their own folder automatically, and you manage files from the Files tab on the customer card.

How are SMS messages sent?

Choose SMS as an automation action: appointment, sale and event reminders or campaign messages go out automatically from your NetGSM or Mobildev account, and every send is logged.

Can I connect several WhatsApp numbers?

Yes. Connect numbers by QR, see their live status and assign them to agents. All conversations land in the same inbox.

Can I connect my own phone system?

If you have a Foniva account you can connect it for click-to-call. Or use Wise PBX to connect your carrier's SIP trunk or your SIM cards directly to WiseCRM.

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